Solutions
Solutions Built for How
Your Business Works
Whether you’re a small office, a growing call center, or a multi-site enterprise — Cloudspire Voice adapts to your needs.
Small Business
Professional Phone System,
Zero IT Headaches
Missed calls, no after-hours coverage, too many tools — sound familiar?
An auto-attendant IVR handles call routing so every caller reaches the right person. An AI receptionist covers after hours, your team manages everything through a self-service portal, and phones auto-configure with zero IT.
- Auto-Attendant IVR
- Hunt Groups
- Voicemail-to-Email
- AI After-Hours Agent
- Customer Portal
- Auto-Provisioning
- Business SMS & Group Messaging
- CRM Integration
Call Center
Give Your Supervisors Visibility
and Your Agents the Right Tools
Long hold times, blind supervisors, clunky agent tools — your callers deserve better.
Skills-based routing gets callers to the right agent, a real-time wallboard gives supervisors complete visibility, and AI handles overflow and runs outbound campaigns.
- Skills-Based Routing
- Real-Time Dashboard
- Supervisor Whisper/Barge
- AI Campaign Dialer
- Agent Performance Reports
- Queue Callbacks
- SMS Queue Distribution
Enterprise & Multi-Site
Centralized Control,
Per-Site Configuration
Fragmented systems, no centralized management, downtime risk — enterprise needs demand more.
Multi-tenant architecture with per-site configuration, geographic redundancy across data centers, and centralized provisioning and reporting give you the control and reliability your business requires.
- Multi-Tenant Isolation
- 99.99% Uptime SLA
- Multi-Site Redundancy & Failover
- Centralized Provisioning
- Role-Based Admin Access
- Enterprise Reporting
- CRM Integration (Salesforce, HubSpot, Zoho)
- Unified Messaging Platform
AI-Powered
Add AI to Your Phone System
Without Replacing It
Want AI but not ready to rip and replace? You don’t have to.
AI agents sit alongside your extensions. They handle after-hours calls, run outbound campaigns, provide real-time coaching to agents, and deliver sentiment analysis — all integrated into your existing PBX.
- AI Voice Agents
- Outbound Campaigns
- Knowledge Bases
- Sentiment Analysis
- Cloudspire Assist — Real-Time Agent Coaching
- CRM Integration — Salesforce, HubSpot, Zoho
Integrations
Plays Nice With
Others
Connect Cloudspire Voice with your existing tools and workflows through standard protocols and open APIs.
CRM Integration
Native integrations with Salesforce, HubSpot, and Zoho CRM with click-to-call, automatic call logging, contact sync, and screen pop.
Business Messaging
Unified internal chat, SMS, and group messaging with external participants in a single inbox. Webhook API for custom integrations.